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BZP Terms of Service

Effective from: 6 October 2026 · This is a translation. In case of any discrepancy, the Polish version prevails.

Service provider: Sofudio Sp. z o.o., ul. Bajkowa 1/1A, 10-696 Olsztyn, entered in the Register of Entrepreneurs kept by the District Court in Olsztyn, 8th Commercial Division of the National Court Register.

Contact: contact@bzp.ai

1. General provisions

  1. These Terms set out the rules for using the BZP website at https://bzp.ai (the “Website”) and the BZP platform at https://legal.bzp.ai (the “Platform”), and the rules for concluding and performing agreements for services provided electronically.
  2. These Terms are the terms referred to in Article 8 of the Polish Act of 18 July 2002 on Providing Services by Electronic Means.
  3. Services provided through the Platform are intended for businesses and other entities carrying out professional or commercial activity. The Provider does not provide Platform services to consumers.
  4. Before using the Platform, the User must read these Terms and the Privacy Policy.

2. Definitions

  1. Client – a business, legal person or organizational unit that has concluded an agreement with the Provider to use the Platform.
  2. User – a natural person using the Platform on behalf of or for the Client, including its employee or contractor.
  3. Account – individual access to the Platform assigned to the Client or a User.
  4. AI Agent (also “AI lawyer”) – a tool based on an artificial intelligence model, made available in the Platform and specialized in a particular area of law or type of task.
  5. AI Content – answers, documents, analyses, deadlines, suggestions and other content generated by an AI Agent.
  6. Private Base – a set of documents and data uploaded to the Platform by the Client or a User, accessible only to the Client and the Users it designates.
  7. Certification – a service in which a Partner Lawyer verifies AI Content and issues a verification certificate.
  8. Partner Lawyer – an attorney licensed to practice law in the jurisdiction relevant to the matter (for matters under U.S. law, an attorney admitted to the bar of a U.S. state; for matters under Polish law, a Polish legal counsel or attorney), cooperating with the Provider.
  9. Plan – a service tier (e.g. Start, Small, Business, Law Firm & Enterprise) defining the scope of features, limits and price, as described in the Price List.
  10. Price List – current prices and limits of the Plans published on the Website and in the Platform.
  11. Tokens – billing units reflecting the computing power used by AI models, as set out in the Price List.

3. Scope of services

  1. The Provider provides in particular:
    • access to the Website and its informational content,
    • maintenance of the Account and access to the Platform under the selected Plan, including AI Agents, bases of federal and state laws, regulations, case law and public registers, and Private Bases,
    • deadline and obligation reminders, document drafting and review, and compliance audits,
    • a choice of AI model, including the Provider’s model (“LegalAI by BZP”) or models of third-party providers,
    • facilitating orders for Certification,
    • lawyer mode, white label and on-premise deployments – under a separate agreement.
  2. The detailed scope of features in each Plan is set out in the Price List.

4. Nature of AI Content

  1. AI Content is for information and support only. It does not constitute legal advice, and using the Platform does not create an attorney-client relationship with the Provider or any Partner Lawyer.
  2. AI Content is generated automatically and may contain errors or inaccuracies or be incomplete. The User must assess AI Content independently before using it.
  3. Deadlines and obligations indicated by the Platform are for support only. The Client remains responsible for meeting legal, procedural and administrative deadlines.
  4. Only the position expressed by a Partner Lawyer as part of Certification, within the scope stated in the certificate, constitutes legal advice.

5. Technical requirements

To use the Website and the Platform you need a device with internet access, an up-to-date web browser with JavaScript and cookies enabled, and an active e-mail address.

6. Registration and Account

  1. Registration takes place in the Platform at https://legal.bzp.ai. When the Account is created, an agreement for services is concluded for an indefinite period.
  2. A person registering an Account on behalf of a Client represents that they are authorised to act for it.
  3. The Client and Users must provide true information and keep their login details confidential.
  4. The Client is responsible for the actions of Users to whom it has granted access.

7. Prices and payments

  1. Use of the Platform is paid in accordance with the Price List. Prices are stated net of VAT in the currency shown in the Price List (US dollars on the English version of the Website, Polish zloty on the Polish version); VAT is added where applicable.
  2. The Plan fee is charged in advance for each billing period unless the Price List provides otherwise. Invoices are issued electronically, to which the Client agrees.
  3. Token usage depends on the selected AI model. External models may consume Tokens with a multiplier shown in the Platform. Rules on limits and unused Tokens are set out in the Price List.
  4. Certification is charged separately. The price and expected turnaround of Certification are shown to the Client before the order is placed.
  5. The Provider may change the Price List with at least 14 days’ notice. Changes apply to subsequent billing periods.

8. Certification

  1. The Client may order Certification of selected AI Content through the Platform.
  2. Certification is performed by a Partner Lawyer, who bears professional liability for the position expressed under the rules applicable to their profession. The Client contracts for Certification with the Provider, which performs it through the Partner Lawyer.
  3. To perform Certification, the Partner Lawyer receives access to the AI Content and materials indicated by the Client. The Partner Lawyer is bound by professional secrecy.
  4. The certificate states who carried out the verification, the date, the scope of verification and the changes made.

9. Choice of AI model

  1. The Client chooses the AI model for each matter or task. By default the “LegalAI by BZP” model is used, running on the Provider’s infrastructure in the European Economic Area.
  2. Choosing an external model (e.g. Claude – Anthropic, Gemini – Google, GPT – OpenAI) means that the query and the necessary materials are sent to that provider to generate an answer, as described in the Privacy Policy.

10. Private Bases and Client materials

  1. The Client retains all rights to materials uploaded to the Platform. The Client grants the Provider a non-exclusive license to process those materials solely to the extent necessary to provide the services.
  2. The Provider does not use Client materials or AI Content to train AI models.
  3. Materials are stored in encrypted form in the European Economic Area.
  4. With respect to personal data contained in Client materials, the Provider acts as a processor under the data processing agreement set out in Section 11 of these Terms, which is concluded when the Account is created.
  5. The Client represents that it is entitled to upload the materials and that processing them in the Platform does not infringe third-party rights or the law.

11. Data processing agreement

  1. The Client, as controller, entrusts the Provider with processing the personal data contained in materials uploaded to the Platform, under Article 28 GDPR, for the term of the agreement and 30 days after its termination.
  2. The data covered is the personal data the Client places in the Platform, in particular data of counterparties, employees, customers and other persons named in documents. Processing consists of storing, searching and analyzing the data in order to provide the Platform services.
  3. The Provider processes the data only on the Client’s documented instructions, which are given by using the Platform’s features; ensures confidentiality; applies the security measures required by Article 32 GDPR; and assists the Client in responding to data subject requests and in meeting its obligations under Articles 32–36 GDPR.
  4. The Client gives general authorization for the Provider to engage sub-processors: infrastructure providers in the EEA, Partner Lawyers for Certification and the AI model providers chosen by the User. The Provider will inform the Client of intended changes, and the Client may object to them.
  5. The Provider notifies the Client of a personal data breach without undue delay and no later than 48 hours after becoming aware of it.
  6. When the services end, the Provider deletes the data unless the law requires further storage, makes available to the Client the information necessary to demonstrate compliance with Article 28 GDPR, and allows for audits.

12. Acceptable use

In particular, it is prohibited to supply unlawful content, interfere with the operation of the Platform, circumvent security measures or limits, share the Account with unauthorised persons, or use the Platform to provide competing services without the Provider’s consent.

13. Liability

  1. The Provider uses due care to keep the Platform running continuously and the bases of laws and registers up to date, but does not guarantee uninterrupted operation or error-free AI Content.
  2. To the fullest extent permitted by law, the Provider’s liability to the Client is limited to actual loss and to the amount of fees paid by the Client in the 12 months preceding the event giving rise to the loss. This limitation does not apply to damage caused intentionally.
  3. The Provider is not liable for decisions made by the Client on the basis of AI Content that has not been Certified.

14. Maintenance

The Provider may carry out technical work that makes the Platform temporarily unavailable, where possible after notifying Users in advance and at times of lowest load.

15. Complaints

  1. Complaints may be sent to contact@bzp.ai. A complaint should include the Client’s details, a description of the issue and the expected resolution.
  2. The Provider handles complaints within 14 days of receipt and replies to the e-mail address from which the complaint was sent.

16. Termination

  1. The Client may terminate the agreement at any time in the Account settings or by e-mail. Termination takes effect at the end of the paid billing period.
  2. The Provider may terminate the agreement with 30 days’ notice, or with immediate effect in the event of a material breach of these Terms.
  3. After termination, the Client may download its materials for 30 days. After that, materials are deleted, subject to obligations under applicable law.

17. Sole traders with consumer protection

A natural person who concludes an agreement directly related to their business, where the agreement shows that it is not of a professional nature for them, benefits from the rules on unfair contract terms and on the right to withdraw from a distance contract to the extent provided in Article 3855 of the Polish Civil Code and Article 38a of the Polish Consumer Rights Act. Section 13(2) does not limit such a person’s rights under mandatory law.

18. Changes to the Terms

The Provider may amend these Terms for important reasons, in particular changes in the law or in the scope of services. The Client will be notified at least 14 days before the change takes effect. A Client who does not accept the change may terminate the agreement before it takes effect.

19. Final provisions

  1. Agreements concluded under these Terms are governed by Polish law.
  2. Disputes with Clients are resolved by the court having jurisdiction over the Provider’s registered office, subject to Section 17.
  3. White label and on-premise deployments and lawyer mode may be governed by separate agreements, which take precedence over these Terms.